1. Introduction
Welcome to Limitless Care App (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, store, and protect your health and fitness data when you use our app. Your privacy is paramount, and we are committed to transparency and compliance with global standards (e.g., GDPR, CCPA).
2. Data We Collect
When you use Limitless Care App, we collect:
- Health & Fitness Data: Steps, heart rate, sleep patterns, calories burned, workouts, and other metrics.
- Device Information: Sensors (accelerometer, GPS, heart rate monitors), OS version, device model.
- Personal Information: Name, age, gender, height, weight (provided during account setup).
- Usage Data: Features used, session duration, preferences, and crash reports.
Purpose: To deliver personalized insights and improve app functionality.
3. How We Use Your Data
We use your data to:
- Provide personalized health recommendations and progress tracking.
- Improve app features and fix bugs.
- Conduct anonymized research and trend analysis.
- Send notifications/reminders (if enabled).
Legal Basis: Your consent (via in-app permissions) and legitimate interest (app optimization).
4. Data Sharing & Disclosure
We do not sell your data. Limited sharing occurs only in these cases:
- With Your Consent: When you connect third-party apps (e.g., Fitbit, Apple Health).
- Service Providers: Trusted vendors for:
- Cloud storage (e.g., AWS).
- Analytics (e.g., Google Analytics).
- Customer support (e.g., Zendesk).
All providers are contractually bound to confidentiality.
- Legal Compliance: If required by law or to protect our rights.
5. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. These measures include encryption, secure servers, and regular security audits.
6. Your Rights
You may:
- Access/Download your data (via email request).
- Correct inaccurate information (edit in profile).
- Delete You can request the deletion of your data, subject to legal obligations.
- Opt Out You can opt out of data collection or sharing by adjusting your app settings or contacting us.
Response Time: We address requests within 30 days.
7. Children’s Privacy
Limitless Care App is not for users under 13. We do not knowingly collect their data. Parents may contact us to remove accidental collections.
8. Policy Changes
We will notify users of significant updates via:
- In-app alerts.
- Email (if provided).
9. Contact Us
For questions about the policy or data requests:
- Email: support@limitlesscareapp.com
- Address: Armanious Group Tower 9 EL Sharekat St, Opera, Abdeen, Cairo, Down Town